Contact Us
We're Here to
Help You Grow.
Whether you have a question about our formulas, need grow advice, or want to explore wholesale opportunities — our team is ready to help.
Phone Support
(626)940-5666
Toll-free Mon–Fri, 8am–6pm PST
Email Us
support@getnewts.com
We respond within 24 business hours
Head Office
1200 Cultivation Way, Suite 400 Sacramento, CA 95814, USA
Live Chat
Chat with a grow expert in real time. Available Mon–Fri, 9am–5pm PST
- Support Hours
Monday – Friday
Monday – Friday8:00 AM – 6:00 PM PST
Saturday
10:00 AM – 3:00 PM PST
Sunday
Closed
Public Holidays
Closed
Send Us a Message
Fill out the form below and a member of the NEWTS team will get back to you within one business day.
FAQs
Frequently Asked Questions
What is the best starter nutrient package for beginners?
We recommend starting with the Base A + Base B combo. Together they provide a complete macro and micro nutrient profile suited for all growth stages. You can then add Bloom and Cal as you scale your grows.
How long does shipping take?
Standard orders ship within 1–2 business days. Domestic ground shipping typically arrives in 3–5 business days. Expedited and overnight options are available at checkout. You’ll receive a tracking number by email once your order ships.
What is your return policy?
We back every product with a 100% satisfaction guarantee. If you’re not happy with your results, contact us within 30 days of purchase. We’ll work to make it right — no bureaucratic runaround, no fine print.
Do you offer wholesale pricing for commercial growers?
Yes! We offer tiered wholesale pricing for licensed commercial operations. Contact us via the form above and select “Wholesale” as your topic. Our team will respond within 24 hours with pricing details and application requirements.
Can I use NEWTS nutrients with any growing medium?
NEWTS formulas are designed to work across all major growing media including coco coir, rockwool, soil, perlite, and hydroponic systems. Our Pace Charts provide medium-specific feeding schedules to optimize results in each setup.
Are NEWTS products organic or synthetic?
NEWTS offers both. Our Powder Formula line uses highly refined mineral salts for precision feeding. Our Liquid Formula line incorporates organic inputs and beneficials. Check individual product pages for full ingredient transparency and certifications.
